In consultation with the Arkansas Department of Health (ADH), we will implement a number of measures to make your gameday experience as healthy and safe as possible including:
● All event staff and employees will wear face coverings at all times. Face coverings for children under 10 years are optional
● All guests will be required to wear face coverings (over the nose and mouth) from the time they get in line to enter the stadium until the time of exiting.
● Lines will be queued at all gates, concession stands and merchandise locations, following social distance guidelines with 6-feet distancing markers placed throughout the venue and strictly enforced.
● Contactless transactions will be introduced for concessions and merchandise purchases.
● Handwashing/Hand sanitizing stations will be added throughout facilities to supplement restroom use.
● Extensive cleaning and sanitation efforts including deep cleaning prior to games and disinfecting of high frequency touchpoints throughout the event.
● Mobile-only ticketing to provide contactless experience at gates and in the stands. Click here for more information about mobile ticketing.
● Parking lots will open 90 minutes before tipoff.
● Gates will open 1 hour prior to tipoff
● Shuttles from Lot 56 will be available.
● Reduced capacity in venue, based upon current state Phase II social distancing standards.
|Arena Access||Camera Policy||Clear Bag Policy|
|Exiting Bud Walton Arena||Fan Code of Conduct||First Aid|
|Lost Children||Lost and Found||Metal Detectors|
|Merchandise and Game Programs||Paging and Announcements||Radios and Televisions|
|Re-Entry Policy||Smoking/Tobacco Free||Throwing Items|
|Bud Walton Seating Diagram|
Basketball Venue: Bud Walton Arena
Location: Intersection of Razorback Road and Leroy Pond Drive
Address: 1240 Leroy Pond Drive
For a university of Arkansas campus map, directions and more information, please click on the links.
Gates will open 1 hour prior to tipoff.
Parking lots to be used for men’s and women’s home basketball games are indicated on the basketball parking maps located on the back of your parking hang tags. The maps for parking, pre- and post-game traffic flows are also available with these links:
• Men’s Basketball Parking Map
• Men’s Postgame Traffic Flow Routes
• Women’s Basketball Parking Map
GENERAL PUBLIC PARKING
Public parking is limited on campus on game days. Fans are encouraged to arrive early. Public parking is available in Lots 44, 72, 73, 73A, 74B, and 74C. Pay parking is available at the Stadium Drive Parking Deck and at the Harmon Avenue Parking Garage located north of Center Street on Harmon Avenue. Spaces are available on a first-come, first-serve basis.
Certain lots will be reserved on game days. Parking passes for games at Bud Walton Arena are available through the Razorback Foundation.
For men’s basketball, ADA parking with a state-issued hang tag is available in Lot 56 which is at the corner of Martin Luther King and Razorback Road. Additional ADA public parking is available in Lot 44.
For women’s basketball, guests with a state-issued ADA parking permit may use the ADA spaces in all lots on a first-come, first-served basis
Bus parking is available at Baum-Walker Baseball Stadium off of Razorback Road approximately one mile south of Bud Walton Arena. There is no charge for bus parking and space cannot be reserved. There is no public shuttle service from the Baum-Walker Stadium Parking Lots.
The Razorback Ticket Center is located next to Baum-Walker Stadium at 1295 S. Razorback Road, Suite B. Free parking is available in the large lot in front of the office. The Razorback Ticket Center is open Monday through Friday from 8:30 a.m. to 5:30 p.m. for advance ticket sales. Guests can also order tickets by calling 479-575-5151 (local calls), 1-800-982-HOGS (4647) or by ordering online at www.ArkansasRazorbacks.com.
SELF SCANNING TICKET
All ticket holders will be able to scan their own tickets upon entry to Bud Walton Arena. Please present one ticket per person. If using a mobile ticket, please have your ticket downloaded and available before arriving at the entry doors.
For information on wheelchair seating call the Razorback Ticket Office at 479-575-5151 (local calls), 1-800-982-HOGS (4647), or visit the ticket office located on Razorback Road next to Baum Stadium at 1295 S. Razorback Road, Suite B.
ADA tickets may be purchased in advance through the Razorback ticket office at 479-575-5151 (local calls), 1-800-HOGS (4647), or visit the ticket office located on Razorback Road next to Baum-Walker Stadium at 1295 S. Razorback Road, Suite B.
Wheelchair seating is offered the day of the game by purchase or exchange but availability is on a first-come first-served basis and must be done through the Razorback Ticket Window at Bud Walton Arena, at the South Entrance.
Wheelchair spaces are located on the concourse level.
PRIORITY SEATING TICKETS
Priority ticket seating guidelines are established by the athletic department and administered by the Razorback Foundation, Inc. The guidelines provide the donor with an efficient and equitable method to determine seating eligibility for season tickets as well as post-season tickets. For information on the Razorback Foundation, Inc. and priority ticket seating, please go to www.razorbackfoundation.com.
|South Entrance/Media Door||Razorback Band Entrance|
|South Entrance/Public Entrance||Razorback Player Family/Guest Entrance|
|U of A Student Entrance for WBKB|
|Guest Services Office||Lost & Found|
|West Entrance||Public Entrance, Visiting Team|
|Player Family/Guest Entrance|
|East Entrance||U of A Student Entrance for MBKB|
|North Entrance||Public Entrance|
South Entrance Floor, Ground & Concourse Levels
East Entrance Floor, Ground & Concourse Levels
Loading Dock Entrance Floor, Ground & Concourse Levels
Point-and-shoot cameras are permitted inside the arena. Professional camera equipment, selfie sticks, camera bags or cameras with telephoto lenses longer than six inches are prohibited inside the arena.
Each ticketed fan is permitted to bring in only one clear bag and/or a small clutch purse. Fans are encouraged to arrive early, know which items are prohibited and avoid bringing a bag, if at all possible.
All clear bags and clutch purses will be screened prior to entry. All bags and purses not meeting the above requirements will not be permitted. Although permitted, childcare items, including diapers, must also be carried in an approved clear bag.
Fans will not be prohibited from carrying necessary medical supplies or devices into the stadium, but will need to go through the bag check line at their entry gate for a thorough screening of the items. The person requiring these supplies or devices must accompany the bag at all times. Medical exception bags will be tagged once cleared through security.
Working personnel, including media, will continue to enter the stadium through designated gates where they will be subject to screening and bag inspections already in effect.
The University of Arkansas’ policy is consistent with a Southeastern Conference Bag Policy that is in effect for games at all league institutions.
CLEAR BAG POLICY – FAQ
The concession stands located throughout Bud Walton Arena, offer a great menu for fans. No outside food or beverages are permitted. Hospitality and dining partner Levy will offer a wide variety of signature and locally inspired menu options, as well as quality fan favorite concession fare. Menus will feature classic Ballpark Hot Dogs, gourmet pretzels, and Petit Jean smoked sausage across all core concession stands. Local partners will also will bring their signature offerings to Razorbacks fans throughout the arena.
FAN CODE OF CONDUCT
Razorback fans are the best of the best. They model this by loudly supporting the Razorbacks and displaying respect and good sportsmanship toward the visiting team and visiting fans. The NCAA, SEC, and UA have assigned a high priority to assuring athletic events are conducted in a safe and enjoyable atmosphere which promotes good sportsmanship by spectators, student-athletes and coaches. We request cooperation by supporting the participants, officials, those around you, and event management in a positive manner and treating others with courtesy and respect.
Rowdy, threatening, unsafe or inappropriate conduct including profane, racial, sexist, abusive, or intimidating comments or actions, fighting, smoking, drunkenness and throwing of any object in the arena will not be tolerated and can result in ejection, arrest and/or loss of ticket privileges. UA policy strictly prohibits anyone from entering the arena floor without proper credentials. Violators will be arrested. The UA reserves the right to remove the ticket holder from the premises if, in the sole discretion of security personnel, the ticket holder’s conduct endangers or disrupts the environment. All people must have a ticket, regardless of age, to enter the arena. Per SEC rules, no re-entry is permitted at any gate. All bags will be searched at the gates upon entering the arena. Public address announcements are restricted to emergency situations only and must be requested through University of Arkansas Police (UAPD).
If any patron requires first aid, there is a First Aid Station on the West Concourse across from Section 108 in Room C-164.
Five (5) AED’s (Automated External Defibrillators) are located throughout the arena including one in the First Aid Station (Section 108, Room C-164).
There are four AED’s on the concourse level:
North: Across from Section 117
South: Across from Section 135
East: Across from and between Sections 125/1256
West: Across from and between Sections 107/108
One AED is also located on the Arena Floor Level in the center court vomitory.
Parents/guardians with a lost child should contact the nearest police officer or event staff member. That person will then contact the proper personnel to insure the quickest remedy to the situation. A lost child will be taken to the Arena Control Center on the North Concourse.
If a child gets separated from his/her party, he/she should notify the nearest police officer or event staff member. If the child knows his/her seat locations, attempts will be made to return the child to that location.
LOST & FOUND
During the game you may check one of the guest service information tables on the concourse for lost items. After the game, all unclaimed items will be turned over to the Bud Walton Arena Guest Services Office. If you have any questions, please contact Mark Scobey at 479-575-5152.
MERCHANDISE & GAME PROGRAMS
The Hog Heaven Store will be open for all home games and is located off of the South Entrance of Bud Walton Arena, ground floor. Merchandise stands are also located throughout the Arena on the concourse level. Official game programs are available select locations inside the arena.
Metal detectors will be located at each fan entrance of Bud Walton Arena. Screening of fans entering gates on the north, east and west sides of Bud Walton Arena, will be conducted OUTSIDE Bud Walton Arena on the respective gate plazas. Screening of fans at the south entrance of Bud Walton Arena will be conducted INSIDE the south lobby of Bud Walton Arena. At each of the main entrances of Bud Walton Arena, there is a metal detector designed to accommodate fans utilizing a wheelchair. Gate personnel may direct fans to the designated metal detector at each location.
Fans will not be required to remove cell phones, keys, shoes, belts, wallets, coins, watches, jewelry, coats or hats before passing through metal detectors.
Fans must pass through the metal detector screening BEFORE scanning their ticket for the game. Fans entering the north, east and west entrances of Bud Walton Arena will scan their tickets upon entry into venue, after completing the security screening outside the arena. Those entering the south entrance of Bud Walton Arena will complete security screening inside the lobby, before scanning their tickets at the top of the main staircases, located at the entrances of the arena concourse. Those using the elevator or auxiliary stairs located on the lobby level, may scan their tickets at those locations.
PAGING AND ANNOUNCEMENTS
The public address system is used for game related information and emergency announcements only. In the event of an emergency in which guests attending the game must be located, please contact an usher, a uniformed officer or a guest service representative at the information tables located on the concourse level.
Once a guest leaves the arena, they will not be permitted back in. This is a University of Arkansas and Southeastern Conference Policy and applies to every ticket holder. Guests should plan accordingly and bring everything they need to the arena upon initial entry.
The University of Arkansas campus is tobacco free. This means no cigarettes, e-cigarettes, pipes, cigars, dip or chew anywhere on campus and includes no arena exciting for tobacco use outside the stadium.