mobile ticket information

All tickets for Razorback Athletics events are mobile tickets which exist digitally on smartphones and are scanned when entering an athletic venue, promote health and safety via contactless entry while also enhancing convenience and efficiency by easing flow through venue entry points.

Apple Users Only: Please review the Apple Account Binding information below before gameday. These changes are significant, and we ask that you kindly take the time to review them to ensure a better game day experience this season. Please note: at this time, these changes do not impact anyone other than Apple users.

Why Mobile Only Tickets?

Safety
•  Digital tickets allow for paperless entry and eliminates contact between fans and gate entry staff
•  Provide heightened security against counterfeit and stolen tickets

Flexibility
• This will also allow fans to easily transfer tickets digitally to friends or family without the need for shipping or swapping physical tickets in-person

Ease of Use & Peace of Mind
• Your tickets are always with you (you can’t lose them!)
• Mobile tickets helps eliminate fraud
• Transfer your tickets any time via your online account

How to Access Your Tickets?

Your mobile tickets need to be accessed through your mobile device. You can access your mobile tickets by logging in to your ticketing account on your phone or by accessing your mobile ticketing account through the Razorbacks app. To download the app, click here.

Account Binding Information

Digital ticketing update impacting Apple users

While there is a lot of information below, these changes are significant, and we ask that you kindly take the time to review them to ensure a better game day experience this season. Please note: at this time, these changes do not impact anyone other than Apple users.

Key Points

• Due to the latest Apple update, your Razorback Ticket account will now be permanently bound to your Apple Account
• Each person who downloads a ticket to their Apple device must have their own Razorback Ticket account
• ALWAYS use the official ticket transfer feature, accessible through your Razorback Ticket account or the Razorback app
• NEVER share your Razorback Ticket login with anyone not using your Apple device
• NEVER forward a “download to wallet” email as a way of sharing tickets with others
• To set up account binding, sign in to your Razorback Ticket account and add one ticket (do not select “add all’) to your wallet. Follow the Apple verification prompt. Your accounts are then bound.

How to Share Your Tickets Moving Forward

• You can no longer forward “Download to Wallet” emails to share tickets, and you should not share your Razorback Ticket login information to share tickets with others. Instead, use the official transfer feature in your Razorback Ticket account.

For Duos, Families, & Groups

• If you want to transfer tickets to other party members who may be arriving at different times, the person who purchased the tickets should download them to their Apple Wallet. This person should then transfer the tickets to other group members through the official process. Each person who downloads a ticket to their own device must have their own Razorback Ticket account.

How to Set Up Apple Account Binding

First Time Setup: When you add your first mobile ticket to Apple Wallet, Apple will ask you to verify your Apple Account using Face ID, Touch ID, or your password. This one-time step creates a secure connection between your Razorback Ticket account and your Apple Account.

Future Tickets: All future tickets from the Razorbacks will automatically link to your Apple Account—no additional setup needed.

At the Gate: No changes! Tap your phone at the scanner just like before

Frequently Asked Questions

Can I still use the “Print at Home” PDF ticket option?
PDF “print at home” tickets will no longer be available. The only way to gain entry to the venue will be through the mobile ticket.

How can I manage the tickets that I have on my account?
Tickets can be managed through your online Razorback Ticket Center account by logging in on ArkansasRazorbacks.com or by clicking here or by accessing your mobile tickets account through the Razorbacks app.

How can I transfer my tickets?
The easiest way to transfer your tickets is to log in to your account on your mobile device. Once you’re there and you click on an event, you will see the option to “Transfer” tickets.

Is transferring tickets free?
Yes, transferring and accepting tickets is free of any costs. The recipient of a ticket transfer is required to have a Razorback Ticket Center account and will need to create one if they don’t.

When will tickets be available on my account?
Tickets will not be viewable on your account until closer to the start of the fall season. A formal announcement will be sent to season ticket holders with the exact date and time their tickets will be available online.

Can I have multiple tickets on the same mobile device?
Yes, you can access all of the tickets on your account via your smartphone. If you choose, you can also individually transfer tickets to others who will need them on their device.

Will someone be available to assist me if I have issues?
Yes, along with several educational tutorials and step-by-step instructions, our staff will be able to assist with any technical difficulties.

Video Tutorial