In consultation with the Arkansas Department of Health (ADH), we will implement a number of measures to make your gameday experience as healthy and safe as possible including:

● All event staff and employees will wear face coverings at all times

● All guests will be required to wear face coverings (over the nose and mouth) from the time they get in line to enter the stadium until the time of exiting.

● Lines will be queued at all gates, concession stands and merchandise locations, following social distance guidelines with 6-feet distancing markers placed throughout the venue and strictly enforced.

● Contactless transactions will be introduced for concessions and merchandise purchases.

● Handwashing/Hand sanitizing stations will be added throughout facilities to supplement restroom use.

● Extensive cleaning and sanitation efforts including deep cleaning prior to games and disinfecting of high frequency touchpoints throughout the event.

● Mobile-only ticketing to provide contactless experience at gates and in the stands. Click here for more information about mobile ticketing.

● Tailgating will not be permitted, per ADH directive.

● Parking lots will open 2 1/2 hours prior to kickoff.

● General seating gates will open 90 minutes prior to kickoff. Premium seating gates will open 2 hours prior (This is 30 minutes later this season)

● Shuttles from Lot 56 will begin running 2 1/2 hours prior to kickoff. All shuttle riders must wear a mask or face covering (except children 2 years of age and under).

● Reduced capacity in venue, based upon current state Phase II social distancing standards.

Tailgating is an extremely important aspect of the college football gameday experience. However, based upon direction from the ADH, tailgating will not be permitted on University of Arkansas property this fall. This is inclusive of parking lots and tented areas such as Victory Village and The Gardens.

Stadium Map (Click Here to Enlarge)

Directions
The University of Arkansas campus is accessed from Interstate 49 at three major exits: 60 (Razorback Road), 64 (MLK Blvd.) and 64 (Wedington Road). The core athletic facilities (with the exception of Baum Baseball Stadium and the Tyson Indoor Track Center) are located between Razorback Road on the west and Stadium Drive on the east and Maple Street on the North and Martin Luther King Blvd. on the South.

Fans are reminded that if you are parking north of the stadium, the major exits are: Exit 66 (Garland Avenue), Exit 65 (Porter Rd), and Exit 64 (Wedington Drive). If parking south of the stadium, the major exits are: Exit 60 (Cato Springs/Razorback Rd), and Exit 62 (MLK Boulevard). Patrons are strongly encouraged to take the recommended exits depending on your parking location. As a reminder, traffic control begins four hours prior to kick off. The pre-game and post-game traffic routes can be found in the 2018 Football Fan Guide at ArkansasRazorbacks.com.

Football Venue: Donald W. Reynolds Razorback Stadium, Frank Broyles Field
Location: Intersection of Maple Street and Razorback Road
Address: 350 N. Razorback Road

Shuttle Service – Day of the Game
Before the game:
* 2.5 hours before kickoff – The Gold Route Public shuttles run from Lot 56 to Gates 1, 10 and 16.

After the game:
* Lot 56 Shuttles (Gold Route) runs ONLY from Gate 16 to Lot 56. Anyone needing assistance reaching Gate 16 from inside the stadium, should contact Guest Services (Gates 1, 14, 16 and Level 1 of the North End Zone).

Parking
Parking lots to be used for home football games are indicated on the football parking maps on the University of Arkansas Transit and Parking website at www.parking.uark.edu and the Razorback Foundation website at www.RazorbackFoundation.com/seating-and-parking/parking.aspx. Also available is a listing of parking policies, maps and diagrams, pre- and post-game traffic flow and shuttle information for all Razorback home football games. Vehicles will be relocated from the designated parking lots by midnight prior to kick-off.

General Public Parking
Public parking is limited on campus on game days. Fans are encouraged to arrive early. Pay parking is available at the Harmon Avenue Parking Garage located North of Center Street on Harmon Avenue. Spaces are available on a first-come, first-served basis.

Disability Parking
Disability parking with a state-issued hang tag is available in Lot 56. Patrons with a disability may ride the disability shuttle which originates at Lot 56 (Gold Shuttle).

A disabled person issued a license plate or certificate under Arkansas Rule 2007-7, or for whose benefit a license plate or certificate has been issued under this Rule, shall, upon request of any police officer or any other person authorized to enforce parking laws, ordinances, or regulations, present to that officer or authorized person the photo identification card, drivers’ license with disability endorsement, or other authorized documentation establishing the person’s disability.

Bus and  RV Parking
Bus parking is available at Baum Baseball Stadium off of Razorback Road approximately one mile south of Donald W. Reynolds Stadium behind the Tyson Indoor Track and Field Complex. There is no charge for bus parking and space cannot be reserved. RV parking is not allowed in any campus parking lot.

Road Hog Park is RV Park located approximately one (1) mile south of the stadium on 15th Street (east of Baum Stadium). For more information on available game day RV parking at Road Hog Park call (479) 409-8178.

Priority Parking
Certain lots will be reserved on game days for Razorback Foundation members who are season ticket holders. Parking passes for Fayetteville games at Donald W. Reynolds Razorback Stadium are available through the Razorback Foundation. For information about Razorback Foundation, Inc., please go to www.razorbackfoundation.com.

Please refer to the Razorback Foundation’s Priority parking map located at www.razorbackfoundation.com or www.ArkansasRazorbacks.com for the locations of those reserved lots.

Telephone Numbers:
UA Athletics Ticket Office: 479-575-5151
Stadium Guest Services: 479-575-4087
Campus Switchboard: 479-575-2000
U of A Police: 479-575-2222
Fayetteville Police Department: 479-587-3555
Pat Walker Health Center (U of A): 479-575-4451
Washington Regional Medical Center: 479-713-1000

The Razorback Ticket Center
The Razorback Ticket Center is located next to Baum Stadium at 1295 S. Razorback Road, Suite B. Free parking is available in the large lot north of the office. The Razorback Ticket Center is open Monday through Friday from 8:30 a.m. to 5 p.m. for advance ticket sales. Guests can also order tickets by calling 479-575-5151 (local calls), 1-800-982-HOGS (4647) or by ordering on-line at www.ArkansasRazorbacks.com. The Donald W. Reynolds Razorback Stadium Ticket Office at Gate 1 opens 2 hours prior to kickoff.

Ticket Policies
By purchasing or using a ticket to any University athletic event, the purchaser and/or bearer agrees to be bound by the following terms and conditions, and the University reserves the right to revoke the ticket and remove any individual upon his or her failure to comply with all terms and conditions stated herein:

· All individuals attending an athletic event must have a ticket, regardless of their age, in order to be admitted.
· There is no refund or exchange of tickets for any reason. This includes changes in opponent, time and/or date of the athletic event.
· Purchaser and/or bearer assumes all responsibility in case of accident or property loss.
· Resale of any ticket for more than the printed price appearing on the face of the ticket is prohibited by Arkansas state law.
· Tickets shall not be used for or in conjunction with, whether directly or indirectly, any advertising, promotion (including contests or sweepstakes), other trade purposes or any other activity without the express prior written consent of the University of Arkansas Department of Athletics.
· The bearer of the ticket assumes all risk incident to the bearer’s attendance (as well as any accompanying minors) at the athletic event and agrees to indemnify and hold harmless the University of Arkansas, the Razorback Foundation Inc., the Southeastern Conference (“SEC”), and their respective affiliates, agents, officials, representatives, employees, subcontractors, volunteers and guests from and against all liability, loss, damage or expense resulting from or arising out of the bearer’s presence at, near, or in the venue, howsoever caused, whether by negligence or otherwise.
· Purchaser and/or bearer shall comply with all applicable NCAA and SEC legislation at all times.
· The bearer of the ticket grants permission and an irrevocable worldwide, perpetual, and royalty-free license to the University of Arkansas and all other participating universities, as well as their respective agents, to utilize the bearer’s voice, image or likeness incidental to any live or recorded video display, photography, or other transmission or reproduction in any medium whatsoever, in whole or in part, of the event to which the ticket admits him, her and any accompanying minors).
· Soliciting contributions or distributing literature is prohibited on any University-owned sidewalks and inside all University athletic facilities, as well as all designated parking areas on the date of the sporting event.
· The entire campus of the University of Arkansas is a smoke free environment and no smoking shall be allowed in any University athletic facility or at any athletic event, including, but not limited to, all indoor and outdoor areas.
· Conduct and/or behavior that disrupts the enjoyment of other fans attending the athletic event; that may result in a penalty against any participating team; or which is illegal or violates the policies of the University (including but not limited to, possession or use of illegal drugs or alcohol, unlawful discrimination, throwing items, fighting, engaging in profanity, racial or other taunting, vulgar, abusive, harassing, threatening, racist, ableist, sexist, xenophobic or intimidating language or conduct) will not be tolerated and individuals may be removed from the athletic event.
· Possession, storage or use of any weapon in a University athletic facility or at an athletic event is expressly prohibited. The term “weapon” means all objects that have the potential to cause bodily harm and include, but are not limited to, firearms (i.e. handguns, pistols, rifles and shotguns), ammunition, fireworks, air guns, explosives and other such incendiary devices, clubs, certain knives as determined by campus officials, and any other items that may be defined as weapons under state, federal or local laws or ordinances.
· A ticket to an athletic event is a license, revocable at the sole discretion of the University, that only grants entry and a spectator seat to the specified athletic event. By use of the ticket, the bearer agrees that he or she (and any accompanying minors) will comply with all applicable state and federal laws, University policies, and the terms and conditions on this page. University may revoke this license, refuse admission or remove any person who fails to comply with such laws, policies, terms or conditions. No refund or other remedy will be provided under these circumstances.

Mobile Ticketing
Beginning in 2020 all Razorbacks athletics events will be utilizing mobile-only ticketing.   Mobile tickets, which exist digitally on smartphones and are scanned when entering an athletic venue, promote health and safety via contactless entry while also enhancing convenience and efficiency by easing flow through venue entry points. For more information, click here.

Priority Seating
With almost 33,000 season tickets sold (not including students) and approximately 16,000-17,000 seats available per game, we’ve prepared a plan based upon Razorback Foundation membership priority that allows as many season ticket purchasers as possible the chance to attend multiple games this season.

● Due to extremely limited quantities of seats, season ticket purchasers will be allocated a 5-game, 3-game (LSU, Tennessee, Ole Miss) or 2-game (Georgia, Alabama) season ticket plan.

● Allocations of seats grouped in club areas and in the general bowl must be distanced 6-feet apart from each other as per ADH guidelines. As such, fans should not expect to receive their normal season ticket location this year.

ADA Seating
For information on disability seating call the Razorback Ticket Center at 479-575-5151 (local calls), 1-800-982-HOGS (4647), or visit the ticket center located on Razorback road located next to Baum Stadium at 1295 S. Razorback Road, Suite B.

ADA tickets may be purchased in advance through the Razorback Ticket Center at 479-575-5151 (local calls), 1-800-982-HOGS (4647), or visit the ticket center located on Razorback road located next to Baum Stadium at 1295 S. Razorback Road, Suite B.

ADA seating is offered the day of the game by purchase or exchange but availability is on a first-come, first-served basis and must be done through the Razorback Ticket Center Window at Gate 1 at Donald W. Reynolds.

Disabled guests should enter Donald W. Reynolds Stadium at Gates 1, 15 or 16. Gate 1 is located on the southwest corner of the stadium on Razorback Road. Gate 15 is located on Stadium Drive and is the street level gate in the center of the east side of the stadium. Gate 16 is located on Stadium Drive and is street level to Stadium Drive on the Southeast corner of the stadium.

ATM Machines
Six ATM Machines are located inside the stadium. The locations are: on the East side ground level (behind Gate 15), on the South side (near Gate 1), the Capital Club, the Upper Deck West, the Cardinal Club and the Level 1 Northwest Concourse.

Chairback Rental
Chairback seats are available for season ticket holders ONLY to rent for the season by calling 1-877-858-3872 or on-line at www.razorbackseats.com.

Concessions (View Concessions Map)
The concession stands located throughout the Donald W. Reynolds Stadium, offer a great menu for fans. See stadium map for locations. No outside food or beverages are permitted. Hospitality and dining partner Levy will offer a wide variety of signature and locally inspired menu options, as well as quality fan favorite concession fare. Menus will feature classic Ballpark Hot Dogs, gourmet pretzels, and Petit Jean smoked sausage across all core concession stands. Local partners like Gusano’s Pizza, Slim Chickens and Westrock Coffee will bring their signature offerings to Razorbacks fans throughout the stadium.

Evacuation
In case of evacuation, instructions will be given over the public address system. Gate personnel and ushers will assist directing fans to the appropriate exits.

Paging and Announcements
The public address system is used for game related information and emergency announcements only. In the event of an emergency in which guests attending the game must be located, please contact an usher or a Guest Services Center (located at Gates 1, 14, 16 and Level 1 in the NEZ).

Inclement Weather
In the event of inclement weather, (i.e. dangerous winds, tornado, electrical storm, etc.) all guests will be advised that it is in their best interest to seek shelter. Emergency instructions will be delivered via the public address system and the message boards when possible.

Southeastern Conference Lighting Policy
When lightning is detected within a minimum of 12 miles of the competition site, home team game management shall utilize the public address system to inform those in attendance that inclement weather, including lightning is within 12 (or more) miles and that should patrons vacate the facility for safe shelter, they will be allowed to re-enter with a ticket stub.

When lightning is detected within eight (8) miles of the competition site, the competition shall be suspended. Competition may be resumed after 30 minutes of no detected lightning strikes within a eight mile radius. A 10 minute warm-up period may be granted following this 30-minute suspension.

Gates Open, Gate/Elevator/Ramp & Stair Tower Locations
Guest Services Centers are located at Gates 1, 14, 16 and Level 1 of the North end zone and open 2.5 hours before kickoff.  Gates 1,6, 12 and 15 open two (2) hours before kickoff for Suite Holders only. All other gates open 1.5 hours (90 minutes) hours before kickoff.

Gates
Gate 1 — Ticket Office Customer Service
Gates 1, 14, 16 — Guest Services Center Locations
Gates 1 and 16 — South Suite Entrance, Diamond Club Entrance, and Cardinal Club Entrance
Gate 6 — Media Entrance
Gates 1, 14, 15, 16 — Disability Services & Access Entrances (Gate 1 for South Ticket Locations; Gate 14 for SEC Club ADA seating, Gate 16 for lower east ticket locations and elevators to east upper deck)
Gate 11 — Razorback player family/guest entrance
Gate 14 — Visiting Team Player Family/Guest Entrance – Open 1.5 hours Before Kickoff
Gate 14 — Visitors Entrance
Gates 14 and 15 — East Suite Entrance, Capital Club Entrance
Gate 16 — Razorback Student-Athlete Entrance
Gate 16 — Lost & Found & Lost Child Location
Gate 16 — U of A Student Entrance

Elevators
There are 16 public elevators located in the stadium.
Elevators 1 & 2 Southwest / Gate 1
Elevators 3 & 4 West / Gate 6
Elevators 6 & 7 Northwest / Gate 10
Elevators 8 & 9 North / Gate 12
Elevators 10, & 11 Northeast / Gate 14
Elevators 13, 14, 15 & 16 East / Gate 15
Elevators 17 & 18 Southeast / Gate 16

Ramps
There are five “bottom to top of the stadium” ramps located at Gates 3, 4, 8 and 9 (West Side) and Gate 14 (Northwest corner of the stadium). There are two ramps at Gates 5 & 7 that descend from the street level to the main concourse or lower vomitories of the lower bowl seat. The ramps are numbered according to the Gate to which they correspond (i.e. Ramp #3 begins at Gate 3).

Stair Towers
There are ten “bottom to top of the stadium” stair towers in the stadium. Stair Tower #1 is located at Gate 1 (Southwest Side); Stair Towers #10, #12, and #14 are located at Gates 10, 12, and 14 (North Side); Stair Tower #15N and #15S are located at Gate 15 (East Side); Stair Tower #17S is located just west of Stair Tower #17 (South side of stadium and is designated as a special group entrance); Stair Towers #A and #B are between Gates A & B (South side).

Merchandise
Dyehard Fan Supply, The Official Team Store of Razorback Athletics have two locations: The main store in the North End Zone end of the stadium and in the South concourse.

Hall of Honor
The Hall of Honor, located on the ground level inside of the North End Zone, will be open for visitors on gamedays.

Guest Services Centers
Guest Services Centers are located at Gates 1, 14, 16 and Level 1 of the North end zone. They open 2 1/2 hours before kickoff. Services Center Staff is available to assist fans with questions, directions, wheelchair assistance, lost and found, lost children or any other patron needs.

Nursing Stations
Razorback Athletics has teamed up with the Elanor Mann School of Nursing to offer a breastfeeding and infant support stations within DWRRS. It is located on the SE corner of the stadium on level 1.

Taxi/Limo/Ride Share
The drop off and pick up location for anyone using a taxi, limo or ride share service is at Union Mall. It can be accessed from Dickson St.

Bike Valet
Starting this season a “Gameday Bike Valet” program will make it easier for fans who want to skip the car and bike to Razorbacks football games. The program will offer a secure location for riders to leave their bikes within a convenient walking distance to the stadium. The bike valet will accept both VeoRide and personal bikes at it locations on the east side of the Arkansas Union. The bike valet is sponsored by VeoRide Bikeshare and the University of Arkansans Office for Sustainability.

Child Locator ID Bracelets
The University of Arkansas Athletics Department will offer fans this year, free of charge, an opportunity to pick up a Child Locator ID Bracelet for their young Razorback fan attending the game. The bracelet allows the parent to store information on it and is waterproof, can be cut down to fit any wrist size and once secured onto the wrist must be cut off by an adult. Bracelets are available at the Guest Services Centers at Gates 1, 14, 16, and Level 1 North end zone at the Hog Heaven store at Razorback Stadium and through an Event Staff Usher. Bracelets are available while supplies last.

Lost Children
Parents/guardians with a lost child should contact the nearest police officer or event staff member. That person will contact the proper personnel to insure the quickest remedy to the situation. A lost child will be taken to Guest Services Center at Gate 16.

If a child gets separated from his/her party, he/she should notify the nearest police officer or event staff member. If the child knows his/her seat location, attempts will be made to return the child to that location.

First Aid
If any patron requires first aid, the five permanent stations are located:

West Upper Deck Behind Section W502
West Stands Ground behind Sections W102 and W104
East Stands At Gate 16
East Upper Deck Behind Section E523
North Main Level East end of concourse

Three satellite stations are located at
Level four in the Diamond Club near stairwell A.
Level three in the Capital Club north of the elevators.
Level M in the northwest corner near Gate 10

AED’s (Automated External Defibrillators) are located throughout the stadium including in each of the permanent First Aid Stations.

Lost and Found
During the game you may check one of three Guest Services locations at Gates 1, 14, 16 and Level 1 of the North end zone for lost items. After the game, all unclaimed items will be turned over to the Guest Services Center at Gate 16. If you have any questions please contact Gate 16 Guest Services at 479-575-4087. You may also stop by the Guest Services Center at Gate 16 any home game to inquire about a lost item.

STADIUM POLICES
Game Day Schedule
2.5 hours before game-time –Parking Lots open
2 hours before game-time – Limited suite entrance open
1.5 hours before game-time – Public gates open

Fan Code of Conduct
Razorback fans are the best of the best. They model this by loudly supporting the Razorbacks and displaying respect and good sportsmanship toward the visiting team and visiting fans. The NCAA, SEC and UA have assigned a high priority to assuring athletic events are conducted in a safe and enjoyable atmosphere which promotes good sportsmanship by spectators, student-athletes and coaches. We request your cooperation by supporting the participants, officials, those around you, and event management in a positive manner and treating others with courtesy and respect. Refrain from throwing objects onto the field for any reason. Do not enter the playing areas at any time, unless directed to do so in an emergency situation, including after-game celebrations.

Game Day Policies
Rowdy, threatening, unsafe or inappropriate conduct including profane, racial, sexist, abusive or intimidating comments or actions, fighting, smoking, drunkenness and throwing of any object in the stadium will not be tolerated and can result in ejection, arrest and/or loss of ticket privileges. UA policy strictly prohibits anyone from entering the sideline or field without proper credentials. Violators will be arrested. The UA reserves the right to remove the ticket holder from the premises if, in the sole discretion of security personnel, the ticket holder’s conduct endangers or disrupts the environment. All people must have a ticket, regardless of age, to enter the stadium. Per SEC rules, no re-entry is permitted at any gate. All bags will be searched at the gates upon entering the stadium. Public address announcements are restricted to emergency situations only and must be requested through University of Arkansas Police (UAPD).

Camera Policy
Point-and-shoot cameras are permitted inside the stadium. However, professional camera equipment, camera bags or camera lenses exceeding 6” in length, monopods, tripods, selfie sticks and video cameras are prohibited. Any capture of images, still or motion, for the purposes of advertising, promotions, trade or resale by patrons is prohibited. The recording of events and the public distribution without prior written permission is a violation of Southeastern Conference and University of Arkansas policies.

Re-Entry Policy
Once a guest leaves the stadium, they will not be permitted back in. This is a University of Arkansas and Southeastern Conference Policy and applies to every ticket holder. Guests should plan accordingly and bring everything they need to the stadium upon initial entry.

Smoking/Tobacco Free
The University of Arkansas campus is tobacco free. This means no cigarettes, pipes, cigars, dip or chew anywhere on campus and includes no stadium exiting for tobacco use outside the stadium. Violations of the Arkansas Law may be subject to a fine.

Clear Bag Policy | FAQ
Bags that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12” or one-gallon clear plastic freezer bag (Ziploc bag or similar). Individuals may also carry a small clutch purses, no larger than 4.5” x 6.5”, with or without a handle or strap. All clear bags and clutch purses will be screened prior to entry into the venue. All bags and purses not meeting the above requirements will not be permitted. Although permitted, childcare items, including diapers, must also be carried in an approved clear bag. Individuals carrying required medical supplies or devices into the venue are not subject to the clear bag policy, but will need to go through the bag check line at their entry gate for a thorough screening of the bag and the medical items. The person requiring these supplies or devices must accompany the bag at all times. Medical exception bags will be tagged once cleared through security.

Click here to read some frequently asked questions about our clear bag policy

Permitted Items Include:

Not Permitted:
Weapons (including without limitation, knives, clubs, firearms, explosives), umbrellas, beach balls, strollers, baby seats, chairs, back packs, coolers, banners, food or beverages, alcohol, illegal drugs, artificial noisemakers, video cameras, heaters, laser devices, flags and unapproved bags.